Privacy Policy

Over The Top Home is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, use our services, or interact with us in any other way.

Information We Collect

We may collect the following types of information:

Personal Information: Information that can be used to identify you, such as your name, email address, phone number, and address. This information is collected when you fill out a form on our website, request a quote, schedule a service, or contact us.

Technical Information: Information about your device and how you interact with our website, such as your IP address, browser type, operating system, and pages visited. This information is collected through cookies and similar technologies.

Service Information: Information related to the services we provide to you, such as service history, payment details, and customer support interactions.

How We Use Your Information

We use your information for the following purposes:

Service Provision: To provide, maintain, and improve our roofing services, including scheduling appointments, processing payments, and providing customer support.

Communication: To communicate with you about your service requests, send you updates, respond to your inquiries, and provide customer service.

Marketing: To send you promotional materials, offers, and information about our services that may be of interest to you. You can opt out of receiving marketing communications at any time.

Website Improvement: To analyze website usage and improve our website's content, functionality, and user experience. Legal Compliance: To comply with applicable laws, regulations, and legal processes, and to protect our rights and interests.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service Providers: Third-party vendors and service providers who perform services on our behalf, such as payment processing, marketing, and customer support.

Legal Authorities: Law enforcement agencies, government authorities, or other third parties when required by law or to protect our rights, property, or safety.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or storage system is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the following rights regarding your personal information:

Access and Correction: You can request access to and correction of your personal information.

Deletion: You can request the deletion of your personal information, subject to certain exceptions.

Opt-Out: You can opt out of receiving marketing communications from us.

To exercise these rights, please contact us using the contact information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the new Privacy Policy on our website. Your continued use of our services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.